We appreciate you scheduling your appointment with us.

PLEASE READ THE FOLLOWING INFORMATION BELOW, BY BOOKING YOU ARE AGREEING TO FOLLOW OUR POLICIES.

Cancellation and Late Appointment Policy

•  A fee of $25 is applicable after being 10 minutes late. Depending on the schedule for the day, your appointment may be rescheduled to allow for your service to be done in a safe and non-rushed manner.
• Cancellations/Rescheduling must be done 24hrs prior to the appointment for 30-minute appointments. Cancellations/Rescheduling must be done 1 week prior to the appointment for 45+ minute appointments. Cancellations done in less than 24hrs/1 week, same-day cancellations, and no-shows will be charged $50.
• In order to book your next appointment, you must pay the no show fee. 
  • This cancellation fee cannot be used towards any future appointments.
•  We are asking that you confirm your appointment 2 weeks ahead of time for larger treatments (1hr+).    We are now implementing a cancelation/reschedule policy for these large treatments. Any cancellations or reschedules made after customer confirmation will result in your $200 deposit being non-refundable.

Office Policy

• No walk-ins, we are appointment only, please call or schedule online.
• Please come with a mask/face covering that covers your nose & mouth.
• Upon entering our office, we will have you sanitize your hands.
• We reserve the right to check client's temperatures upon arrival at our check-in desk. Any temperature 100°F and above will be asked to leave and to reschedule. 

Payment Policy

• For large appointments a non-refundable deposit of $100 (1hr appt.) or $200 (2hr+ appt.) is required when booking: This deposit goes towards the total cost of your service
  • Payments we accept: card and cash, we do NOT accept checks
  • ALL DEPOSITS ARE NON-REFUNDABLE
• Large appointments are classified as appointments over 30 minutes
  • EX: Thermage, PDO, Microblading, Ultherapy, PRP, BTL, Coolsculpting, LHR 45 min+

BY SCHEDULING AN APPOINTMENT, YOU ARE AGREEING TO THE POLICY LISTED ABOVE
For questions/concerns please email info@butterflymedspa.com or call 240-660-2798

​Thank you for taking the time to book your appointment with us.

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