We appreciate you scheduling your appointment with us.
PLEASE READ THE FOLLOWING INFORMATION BELOW, BY BOOKING YOU ARE AGREEING TO FOLLOW OUR POLICIES.
Cancellation and Late Appointment Policy
A fee of $25 is applicable after being 10 minutes late. Depending on the schedule for the day, your appointment may be rescheduled to allow for your service to be done in a safe and non-rushed manner.
Cancellations/Rescheduling must be done 24hrs prior to the appointment for 30-minute appointments. Cancellations/Rescheduling must be done 1 week prior to the appointment for 45+ minute appointments. Cancellations done in less than 24hrs/1 week, same-day cancellations, and no-shows will be charged $50.
In order to book your next appointment, you must pay the no show fee.
This cancellation fee cannot be used towards any future appointments.
We are asking that you confirm your appointment 2 weeks ahead of time for larger treatments (1hr+). We are now implementing a cancelation/reschedule policy for these large treatments. Any cancellations or reschedules made after customer confirmation will result in your $200 deposit being non-refundable.
Office Policy
No walk-ins, we are appointment only, please call or schedule online.
Please come with a mask/face covering that covers your nose & mouth.
Upon entering our office, we will have you sanitize your hands.
We reserve the right to check client's temperatures upon arrival at our check-in desk. Any temperature 100°F and above will be asked to leave and to reschedule.
Payment Policy
For large appointments a non-refundable deposit of $100 (1hr appt.) or $200 (2hr+ appt.) is required when booking: This deposit goes towards the total cost of your service
Payments we accept: card and cash, we do NOT accept checks
ALL DEPOSITS ARE NON-REFUNDABLE
Large appointments are classified as appointments over 30 minutes
BY SCHEDULING AN APPOINTMENT, YOU ARE AGREEING TO THE POLICY LISTED ABOVE For questions/concerns please email info@butterflymedspa.com or call 240-660-2798
Thank you for taking the time to book your appointment with us.